Hotel managers
UK - Hotel managers plan, organize and direct the operations of hotels, motels and similar establishments to provide guest accommodation and other services.
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Tasks
- (a) directing and overseeing reservation, reception, room service and housekeeping activities
- (b) supervising security arrangements, and garden and property maintenance
- (c) planning and supervising bar, restaurant, function and conference activities
- (d) observing liquor, gaming, and other laws and regulations
- (e) assessing and reviewing customer satisfaction
- (f) overseeing accounting and purchasing activities
- (g) undertaking budgeting for the establishment
- (h) controlling selection, training and supervision of staff
- (i) ensuring compliance with occupational health and safety regulations
- (j) providing guests with local tourism information, and arranging tours and transportation
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